Terms & Conditions.

1. Who we are

Perfect Pitch Audio LLC ("we", "us") makes Phaeton, a key tracking saturator for macOS, delivered as Audio Unit, AUv3, VST3 and standalone application. These terms apply to the plugin, the free trial, and this website, including your account at perfectpitchaudio.com.

2. The trial

Phaeton runs unrestricted for 30 days from first launch, on real work, with nothing locked. When the trial ends, the audio engine keeps processing exactly as before, so old projects still open and play back correctly. The controls lock until a licence key is activated. The trial is for evaluation; one trial per person and machine.

3. Your licence

A Phaeton licence is a personal licence for one person on up to two machines at the same time. Moving to a new computer is fine: deactivate a machine inside the plugin or from your account page, and the seat frees up. The licence covers all 1.x updates at no extra cost.

What we ask in return: keep your key to yourself. Do not share, resell, sublicense or publish it. A key that turns up in public or in circulation can be suspended; if that happens to you in error, write to us and we will sort it out.

4. Buying

Purchases are processed by Gumroad, our payment provider; your payment details go to them, not to us. Prices can change, and introductory pricing is exactly that: introductory. All sales are final: there are no refunds. Phaeton has a full 30-day free trial with nothing locked, so you can test it in your own sessions, in your own host, on your own machines before spending anything. Buy it after the trial has convinced you, not before. If something goes wrong with the purchase itself, a double charge or a payment error, write to us and we will fix it.

5. Your account

An account on this site stores the minimum needed to run licensing: your email address, your licence keys, and which machines are activated (a machine name and an anonymous identifier). We do not sell this data and we do not use it for advertising. If you want your account deleted, ask, and it will be.

6. What we promise, and what we cannot

We work hard to keep Phaeton stable and bug-free, and we fix reported problems. Still, software is provided "as is": we cannot promise it will be free of errors, or that it will suit every setup, session or host. To the extent the law allows, our liability is limited to the amount you paid for the licence. Nothing in these terms removes rights that consumer law gives you and that cannot be waived.

7. Changes

If these terms change in a way that matters, the date at the top changes with them, and continuing to use Phaeton after that means the new version applies. We will not change what you have already paid for.

8. Contact

Questions, purchase problems, licence trouble, or anything unclear on this page: support@perfectpitchaudio.com. A human reads it.